Privacy Policy
Last Updated: February 2, 2026
EC Precision Shine (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our auto detailing services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Schedule an appointment through our website
- Contact us via phone, email, or contact forms
- Request quotes or information about our services
The personal information we collect may include:
- Contact Information: Name, email address, and phone number
- Vehicle Information: Vehicle year, make, model, and service preferences
- Appointment Details: Preferred service dates and special requests
Automatically Collected Information
When you visit our website, certain information about your device and usage may be automatically collected, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Operating system information
This information is collected through cookies and similar tracking technologies to help us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To schedule, confirm, and provide auto detailing services
- Communication: To respond to your inquiries, send appointment reminders, and provide customer support
- Marketing: To send promotional emails about our services, special offers, and updates (with your consent)
- Business Operations: To maintain records, process payments, and improve our services
- Website Improvement: To analyze website usage and enhance user experience
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who assist us in operating our website and conducting our business, including:
- Website hosting services (WordPress)
- Email service providers for appointment confirmations and marketing communications
- Payment processors for transaction handling
These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If EC Precision Shine is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Specifically:
- Customer contact and vehicle information is retained for one (1) year from your last service appointment
- Transaction records may be retained longer for accounting and legal purposes
- Marketing communications data is retained until you unsubscribe
After the retention period expires, we will securely delete or anonymize your personal information.
5. Your Privacy Rights
You have certain rights regarding your personal information:
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions (e.g., records we must retain for legal or accounting purposes).
Marketing Opt-Out
You can opt out of receiving marketing communications from us at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly using the information provided below
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
- Analyze traffic and usage patterns
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
These measures include:
- Secure data storage and transmission protocols
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. Third-Party Websites
Our website may contain links to third-party websites (such as social media platforms or review sites). This privacy policy applies only to EC Precision Shine. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
10. Washington State Residents
EC Precision Shine operates exclusively in Washington State and serves customers located in Washington. If you are a Washington resident, you may have additional rights under state law regarding your personal information. Please contact us if you have questions about your rights.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending an email notification to registered customers (for significant changes)
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
